Privacy Policy

Privacy Policy (EU GDPR Compliance)

Effective Date: March 2025
Controller: Lisa Edels GmbH, Lindenstrasse 16, 6340 Baar, Switzerland
Email: info@lisaedels.com

Lisa Edels GmbH (hereinafter “we”, “us”, or “our”) respects your privacy and is committed to complying with the applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or purchase products from us.

1. Data Controller and Representative

Lisa Edels GmbH is the controller of your personal data. Although based in Switzerland, we serve customers in the EU and adhere to GDPR principles. If required, we will designate an EU representative in accordance with Article 27 GDPR.

2. What Personal Data We Collect

We may collect the following categories of personal data from you:

• Identification Data: First name, last name
  
• Contact Details: Address, email address, phone number
  
• Purchase Data: Order history, product preferences
  
• Payment Information: Payment method (e.g., PayPal)
  
• Communication Data: Correspondence with customer service
  
• Marketing Preferences: Newsletter subscription status
  
• Website Usage Data: IP address, browser type, and usage logs (via cookies, if consented)
  

We do not collect sensitive personal data (e.g., racial or ethnic origin, health data).

3. Purposes and Legal Bases for Processing

4. How We Use Your Data

Your personal data is used only for the purposes stated above and in accordance with the principle of data minimization. We do not sell your data.

5. Cookies and Tracking Technologies

We use essential and, if consented, analytical cookies. You will be asked to accept or reject cookies upon your first visit in compliance with the ePrivacy Directive and GDPR.

See our Cookie Policy for more details.

6. Data Recipients and Third-Party Disclosure

We only disclose your personal data to trusted third parties when necessary:

• Delivery services: To fulfill orders
  
• IT service providers: Hosting and website management
  
• Legal entities: Where required by law or for legal protection
  

All processors act under a Data Processing Agreement (DPA) as per Article 28 GDPR. Data transfers outside the EEA (e.g., Switzerland) are subject to adequate safeguards such as the European Commission’s adequacy decision for Switzerland.

7. Data Retention

We retain your personal data:

• As long as needed for the purposes set out in this policy
  
• In accordance with statutory retention periods (e.g., 10 years for invoices under Swiss law)
  

After that, your data is securely deleted or anonymized.

8. Your GDPR Rights

You have the following rights under the GDPR:

• Right of access (Art. 15)
  
• Right to rectification (Art. 16)
  
• Right to erasure (Art. 17)
  
• Right to restriction of processing (Art. 18)
  
• Right to data portability (Art. 20)
  
• Right to object (Art. 21)
  
• Right to withdraw consent (Art. 7(3))
  
• Right to lodge a complaint with a data protection authority (Art. 77)
  

To exercise your rights, contact us at: sparkle@lisaedels.com

9. Newsletter and Marketing Communications

You will receive marketing communications only with your explicit consent. You can unsubscribe at any time using the link in the email or by contacting us directly.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

11. Data Security

We implement appropriate technical and organizational measures (e.g., SSL encryption, access control) to protect your data against loss, misuse, and unauthorized access. However, data transmission over the internet may still involve security risks.

12. Changes to This Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal obligations. We will notify you of material changes via email or a notice on the website.

Contact
Lisa Edels GmbH
Lindenstrasse 16, 6340 Baar, Switzerland
Email: sparkle@lisaedels.com
Website: https://www.lisaedels.com